30-Day Money Back Guarantee.

All our plans include a 30-Day Money Back guarantee. If you are dissatisfied with our service for any reason, you will receive a full refund (minus domain name registration fee and overage charges if any) if you cancel your account within 30 days of the activation of your account. The 30-Day Money Back guarantee does not apply to account renewals.

Accounts cancelled/terminated by Lancebridge for violating our Terms of Use do not qualify for the 30-Day Money Back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund. Refunds will be provided through PayPal refund process and you will be liable for any fees incurred by PayPal.

No refunds are available after 30 days. In order to cancel service, you must contact our billing department, one of our representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service.

The 30-Day Money Back guarantee does NOT apply to Domain Name Registration.

Cancellations

If you would like to cancel your account for any reason, then please contact our at: billing@lancebridge.com

The 30-Day Money Back guarantee does not apply to Domain Name Registration or other services. Domain Name Registration is NOT refundable. Once you purchase your Domain Name, you are its owner and it can not be "returned" until the duration of the domain term has expired.